AsiaQuant ("we", "our", or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.
1. Information We Collect
Personal Information
When you create an account or subscribe, we may collect:
- Email address
- Name (optional)
- Subscription tier and payment status
- Account creation date and login history
Automatically Collected Information
When you use our service, we may automatically collect:
- IP address and device information
- Browser type and version
- Usage patterns and preferences
- Session data and analytics
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process subscription payments through Stripe
- Send important service updates and notifications
- Improve our platform and user experience
- Ensure security and prevent fraud
- Comply with legal obligations
3. Payment Processing
- All payment transactions are handled securely by Stripe.
- We do not store or have access to your full credit card details.
- Stripe processes payments in compliance with PCI-DSS standards.
- For more information, see Stripe's Privacy Policy.
4. Data Storage and Security
- We store user data securely using industry-standard encryption.
- Access to personal data is restricted to authorized personnel only.
- We implement regular security audits and updates.
- Despite our best efforts, no system is 100% secure. You use the service at your own risk.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share data only in these cases:
- Service Providers: With Stripe for payment processing.
- Legal Compliance: If required by law, court order, or government authority.
- Business Transfer: In the event of a merger, acquisition, or sale of assets.
6. Your Rights
Depending on your jurisdiction (e.g., Singapore PDPA, EU GDPR), you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Object to or restrict processing
- Data portability
To exercise these rights, contact us at gexpro@asiaquant.com.
7. Cookies and Tracking
- We use essential cookies to maintain session state and improve user experience.
- We may use analytics tools to understand usage patterns.
- You can disable cookies in your browser, but this may affect functionality.
8. Data Retention
- We retain your data for as long as your account is active.
- After account deletion, we may retain certain data for legal or operational purposes (e.g., transaction records).
- You can request complete data deletion by contacting us.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we discover such data has been collected, we will delete it immediately.
10. International Users
If you access our service from outside Singapore, your data may be transferred to and processed in Singapore or other jurisdictions where our service providers operate. By using the service, you consent to such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the service after changes indicates acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us: